How can I place an order?
If you need to make an order at our website you should choose the needed medication and click “Add to cart” button. At your shopping cart you can change the quantity of products, continue shopping or confirm your order by clicking checkout. After that you will be forwarded to our Order Form where you will have to create a new account at our online pharmacy. After creating an account you will be prompted to choose your delivery method, and then payment method. After that you will be redirected to the checkout page, where you should review your order, enter credit card information and press SUBMIT TRANSACTION button. If the transaction is successful, you will be forwarded to Order confirmation page.
Which methods of payment do you accept?
You can make an order on our website using Visa credit/debit card Cheques and bank wires. Once your order is successfully processed, you will receive an automatic confirmation e-mail with your order details. All of the payment options we provide are secure and safe. For additional information regarding payment options please contact us any time.
Is it safe to make an order through the internet using my Visa card?
Our website uses up-to-date secure service. We use SSL to protect your confidential data.
How can I cancel my order?
You can always cancel your order before your products are shipped. That’s why you should contact us as soon as possible. We do not accept cancellations when your order has already been shipped. Any disputes or chargebacks without letting us know will be treated as a fraud and will be forwarded to the Fraud Division of your Credit Card Company as well as FBI (Credit Card Fraud Division). Credit Card Fraud is a criminally liable act of crime.
How can I get my money back?
If you are not satisfied with your order, please contact our customer support for help. If your parcel is seized by the Customs, make sure to let us know as soon as possible. We will provide a reship or full refund if the parcel is not delivered to you within 30 business days. We take no such responsibility if you provided us with an incorrect or insufficient delivery address. If you have moved since you placed your order, we suggest you contact your local post office to submit a change of address form. The post office will forward any packages if you have filled out a forward address form.
How can I be sure in the quality of the pills you offer?
High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of goods is, the more customers we have. Thus we are very attentive and selective in the choice of the supplier, the quality of goods is thoroughly tested and the documentation is closely checked. The majority of our medications are manufactured in India by Indian state licensed and Indian FDA approved companies.
What kind of medication do you provide?
Our website offers OTC and Rx preparations, including generics and brands. Each medication available on our website has a name of manufacturer. You can also get information about this manufacturer or visit official website of this manufacturer. All of the generic are manufactured according to WHO and GMP (good manufacturing practice) are correspond to the stringent requirements of medicine quality.
What is the different between a generic medication and brand one?
The difference between a brand name medicine and a generic one is in the name, shape, color and in the price. They are the same chemically and since the active ingredient is identical, they have the same medical effect. Thus buying a generic medication one pays less but gets the very same result. Generic medications are much cheaper than brand ones because the manufacturers do not have to spend money for research, clinical trial and advertising.
How can I contact you?
Feel free to contact us any time by sending us an e-mail or contacting us by phone. We make sure our customers always get a prompt reply to any query.
Why are generic medicines so cheap?
Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. The expense of obtaining FDA approval alone in the U.S. is enormous. Manufacturers of generic drugs do not have to absorb or recover these costs. Consequently, significant cost savings can be passed along to you.
Where can I get information about tracking number of my order?
Your tracking number is available in your account. If you don’t see any tracking number in your “Order history”, please contact us, we will provide you with the tracking number as soon as possible.